Delete your data

How to remove what Gemdesk keeps about you, including anything from Facebook, Instagram, Threads, TikTok, YouTube, LinkedIn, Pinterest or Google.

1. Your Gemdesk account

Log in at your account page, open Your data and press Delete my account. This stops any subscription and removes your account, usage history and sign-in links from our server right away. Backups clear within 14 days. Payment records stay for tax reasons, without your email.

2. Social accounts you connected

When you connect a social account, the access is passed to the Gemdesk app on your own computer; our server doesn't keep it. To take it away, do either of these:

• In the Gemdesk app: open the bot's Profile tab and press Disconnect under Connected accounts (other sites: Disconnect on their card in Connections).
• On the site itself: Facebook and Instagram: Settings → Apps and websites → Gemdesk → Remove. Threads: Settings → Account → Website permissions. TikTok: Settings → Security → Manage app permissions. Google and YouTube: myaccount.google.com/permissions. LinkedIn: Settings → Data privacy → Permitted services. Pinterest: Settings → Security → Apps.

If you signed in to Gemdesk with Facebook or TikTok, we keep that site's ID for your account so you can sign in again. Removing Gemdesk on Facebook or Threads tells our server automatically, and we delete that link. You can also unlink it on your account page under Your data.

3. The Gemdesk app on your computer

Posts, drafts, pictures and connected accounts are stored on your own computer. Uninstall Gemdesk Social (Windows Settings → Apps) and delete the folder %APPDATA%\Gemdesk Social to remove them.

4. Ask us

Write to the support form on your account page and we'll delete everything we have about you within 30 days and tell you when it's done.